Support Article
Pega not generating 837 X12 correctly
SA-29965
Summary
When attempting to parse a valid 837 Institutional Claim X12 message using out of the box Heath Care Industry Foundation(HCIF) activities, errors are observed in the log.
Error Messages
Administrator@MyHealthPlan - Debug X12: doParse failed: SegmentID: HI LoopID: 2300 data line: HI*ABF:E119*ABF:F430
Steps to Reproduce
- Create a valid 837 Institutional Claim X12 message with a HI segment (HI*ABF:E119*ABF:F430) on the clipboard.
- Call X12ParseMessagStart on the created message.
- Review the Pega Platform logs.
Root Cause
A defect in Pegasystems’ code or rules. Issue with parsing HI segment on an 837 Institutional Claim.
Resolution
Apply HFIX-30232.
Published November 4, 2016 - Updated December 2, 2021
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