Support Article

Pega Pulse on CPM portal not configured correctly out of the box



The Pega Pulse gadget is not configured properly out of the box. It displays an error on launching when logged in as the CASysAdmin user.

Error Messages

Pulse Gadget is not configured properly.

Steps to Reproduce

  1. Log in as CASysadmin.
  2. Launch Interaction Portal.
  3. Click on Pulse Gadget.
  4. On UI message shows up "Pulse Gadget is not configured properly"

Root Cause

A defect in Pegasystems’ code or rules: The section CPMPegaPulseContainer is not passing the Context parameter to the pxContextFeed section.


Perform the following local-change: Update the section CPMPegaPulseContainer to pass the Context Parameter as "Operator" to pxContextFeed section.

Published January 30, 2017 - Updated February 3, 2017

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