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Support Article

Pega Pulse icon does not display in Internet Explorer browser

SA-61630

Summary



The Pega Pulse icon does not display in Internet Explorer browser. However, it displays in the Chrome browser.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Open the portal header section and add the Pega Pulse icon
  3. Launch the portal using the Internet Explorer browser

Root Cause



A software use or operation error.
An operator image is added before the Pega Pulse icon with inline style padding-left in the operator image.



​​​​​​​RESOLUTION

Perform the following local-change: 

Remove the inline style from the operator image.
 

 

Suggest Edit

Published August 25, 2018 - Updated October 8, 2020

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