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Support Article

Pega Pulse icon does not display in Internet Explorer browser



The Pega Pulse icon does not display in Internet Explorer browser. However, it displays in the Chrome browser.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Open the portal header section and add the Pega Pulse icon
  3. Launch the portal using the Internet Explorer browser

Root Cause

A software use or operation error.
An operator image is added before the Pega Pulse icon with inline style padding-left in the operator image.


Perform the following local-change: 

Remove the inline style from the operator image.


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Published August 25, 2018 - Updated October 8, 2020

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