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Support Article

Pega Pulse post not posted when text contains special characters

SA-90011

Summary



When the text contains special characters, Pega Pulse post is not posted and screen freezes.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create any case.
  2. Right click the Pega Pulse button in the case.
  3. Enter text in the Pega Pulse text area.
  4. Provide text of characters, numbers, and special characters.
  5. Copy the same text and paste it about three to four times. Add the same copied text paste in the middle of the text.
  6. Post the text.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-56839.

Published October 8, 2020

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