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Support Article

Pega rules are corrupted and do not open on live nodes

SA-60947

Summary



Pega rules are corrupted and do not open on live nodes. This occurs when operational activities are not performed.


Error Messages



/com/pegarules/generated/flow/ra_action_performlessonslearntandwinloss_a1a870e32413f888e5d9dee8767908d0.java (at line 333)
    currentFlow.putString(".pxTimeFlowStarted", pega_rules_datetime.getCurrentTimeStampUnique());

pega_rules_datetime cannot be resolved

2. ERROR in /com/pegarules/generated/flow/ra_action_performlessonslearntandwinloss_a1a870e32413f888e5d9dee8767908d0.java (at line 347)
    pega_processengine_flowutilities.RemoveAssignmentByTicket(tools, currentFlow, "FLOW JUMPBACK");

pega_processengine_flowutilities cannot be resolved



Steps to Reproduce



Unknown


Root Cause



A software use or operation error.
The temporary directory was cleared. As a result, the generated Java libraries were deleted.


Resolution



Perform the following local-change when the temporary directory is deleted:

Restart the application to regenerate the Java libraries.


 

Published July 25, 2018 - Updated October 8, 2020

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