PEGA001, PEGA004, PEGA0039 and PEGA0042 alerts from OOTB rules
There are number of below mentioned Pega alerts in the Alert log files that occur on certain out-of-the-box (OOTB) activities and agents such as, CheckBulkProcessQueue, pzhandleassignmentmetadata, pxcasebreadcrumbpopulate, pzgetchildkeys and iteratrovereachimg. This impacts the application performance.
Alerts: PEGA0026, PEGA0001, PEGA0004, PEGA0039 and PEGA0042
Steps to Reproduce
There is no specific use case to reproduce this issue.
A defect or configuration issue in the operating environment. The maximum connection pool on Websphere was set to 50 whereas the maximum number of users expected is 70.
It is recommended to set the max connections to a number that is higher than the number of users expected to use the application as background processes may also require DB connections. Increasing the minimum connections also improves the performance, especially during application startup.
Perform the following changes on Websphere connection settings:
Assuming that the number of users are 70, change the connection settings on Websphere as follows:
max connections = 100
min connections = 50
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