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PEGA004 alert - PZGETBULKPROCESSINGACTIONS exhausting memory



PEGA004 alert occurs and PZGETBULKPROCESSINGACTIONS exhausts memory.

Error Messages

The number of database bytes input for this interaction has exceeded the WARNING level for Requestor H4A7DF7D1762FFE967960AFEA1A8B30AA, operator cstarin Maximum bytes: 20000000 Actual bytes: 20088905*

Steps to Reproduce

  1. Navigate to Bulk Actions in the Case Manager portal.
  2. Select Process.
  3. Select or Add filters.
  4. Select cases to process and select Action.

Root Cause

The fillter condition with null value was selected, the local varible values were overridden with incorrect results. This called the pzGetBulkProcessingActions (from pyGetRelevantActions), which consumed memory.


Perform the following local-change:

Replace the existing When conditions in the initial stepof pyGetRelevantActions with:

.pyPropertyName=="pyAssignedToOperator"&&pyBulkProcessingPage.pyConditionList(<CURRENT>).pyFilterValue != ""

2. .pyPropertyName=="pyAssignedToWorkBasket"&&pyBulkProcessingPage.pyConditionList(<CURRENT>).pyFilterValue != ""

Published January 14, 2018 - Updated October 8, 2020

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