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Support Article

pega.pegarules.pub.database.MultipleRuleVersionException observe

SA-9342

Summary



After installing the HFIX-8595, 2 Instance of the Pega_ui_doc are coming in the application and causing issue while developing the application.

Error Messages



pega.pegarules.pub.database.MultipleRuleVersionException: Rule resolution identified 2 versions of the rule with class Rule-File-Text and name WEBWB!PEGA_UI_DOC!JS

Steps to Reproduce



1. Install HFIX-8595 .
2. Two Instance of Pega_ui_doc_js are coming up in the application with different pzinskey.

Root Cause



The root cause of this problem is defect/misconfiguration in the operating environment. 
 HFIX-8595 is from the wrong branch  and thus created the Issue at customer end. .
Restored previous version of rule by importing an old hfix and made all changes to make sure the code is latest with all hfixes. 


Resolution



This issue is resolved by Hotfix Item HFIX-21862
 
 

Published June 12, 2015 - Updated October 8, 2020

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