Support Article
pega.pegarules.pub.database.MultipleRuleVersionException observe
SA-9342
Summary
After installing the HFIX-8595, 2 Instance of the Pega_ui_doc are coming in the application and causing issue while developing the application.
Error Messages
pega.pegarules.pub.database.MultipleRuleVersionException: Rule resolution identified 2 versions of the rule with class Rule-File-Text and name WEBWB!PEGA_UI_DOC!JS
Steps to Reproduce
1. Install HFIX-8595 .
2. Two Instance of Pega_ui_doc_js are coming up in the application with different pzinskey.
Root Cause
The root cause of this problem is defect/misconfiguration in the operating environment.
HFIX-8595 is from the wrong branch and thus created the Issue at customer end. .
Restored previous version of rule by importing an old hfix and made all changes to make sure the code is latest with all hfixes.
Resolution
This issue is resolved by Hotfix Item HFIX-21862
Published June 12, 2015 - Updated October 8, 2020
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