Support Article
PegaRULES initialization failed, cannot log in
SA-247
Summary
An exception occurs when the Java Virtual Machine (JVM) is started and users cannot log in to the Pega application.
Error Messages
**Date and time**,680 [ nc006deva032] [ ] [ ] ( etier.impl.EngineStartup) ERROR - PegaRULES initialization failed. Server: nc006deva032
com.pega.pegarules.pub.context.InitializationFailedError: PRNodeImpl init failed
Caused by:
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.
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Steps to Reproduce
Start the JVM.
Root Cause
The browser requestor type was deleted by mistake.
Resolution
Perform the following local-change:
Change the default system name, which is now "pega", to get into the system.
- Stop the JVM.
- Modify the prconfig.xml file and update the following code snippet as shown below:
<env name="Identification/SystemName" value="pega" /> - Restart the JVM.
- Log in to PRPC.
- Recreate the requestor that was deleted.
- Stop the JVM.
- Navigate back to the prconfig.xml file and remove the entry created in Step 2, defaulting it to the initial value.
- Restart the JVM.
Published December 16, 2016 - Updated October 8, 2020
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