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Support Article

PegaSurvey UI issues after the upgrade

SA-19921

Summary



User upgraded their application from PRPC 6.2 SP2 to Pega 7.1.8. With this upgrade, user also upgraded PegaSurvey from 6.2 SP2 to 7 (PegaSurvey:07-10-15). After the upgrade, they found the below issue with Complex Questions in their questionnaire, which use PegaSurvey.

Sometimes there is empty dummy answer displayed on the UI, even though the 'answer' is not defined in the complex question. The rule that shows or hides the possible answer does not work.


Error Messages



Not Applicable.

Steps to Reproduce



Create complex questions with PegaSurvey 7 and run it.

Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-25857.
 

Published February 20, 2016 - Updated October 8, 2020

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