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Support Article

Perform harness does not load when an error occurs

SA-80795

Summary



When an error occurs in a flow or an activity, the Perform harness does not load. Instead, the General Fail harness displays.


Error Messages



A processing error has occurred.


Steps to Reproduce

  1. Execute the Manage Decision Table Case.
  2. Import an incorrect file.


Root Cause



An issue in the custom application code or rules.
A commit was issued when the pxCreateRecordInner was executed. This occurred after the deferred delete of the assignment. Hence, the assignment deletion was committed. When the error occurred, the assignment was not present and could not be rolled back.



Resolution



Perform the following local-change:

Set the Commit parameter as false when invoking pxCreateRecord.

Published August 15, 2019 - Updated October 8, 2020

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