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Support Article

Performance degradation in IE 11 on Windows 10

SA-62491

Summary



Performance degrades and memory leak occurs due to how iFrames are cleaned in Windows 10 and Internet Explorer (IE) 11.


Error Messages



Not Applicable


Steps to Reproduce



Use Pega on Windows 10 and IE 11 for 30 minutes or more.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-46262.


 

Published November 29, 2018 - Updated October 8, 2020

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