Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Performance degrades during screen load in IE 11

SA-87959

Summary



While adding a task and clicking Show All, the system takes one minute to load the screen. Even after the screen loads, the user is unable to scroll on the screen.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to the portal in the Internet Explorer 11 browser.
  2. Create an Interaction.
  3. Click Add Task.
  4. Click Show All on the data.


Root Cause



An issue in the custom application code or rules.
Performance degrades only in the Internet Explorer 11 browser. Issue with the browser and the grids that are loaded with all records (greater than 100 rows) that do not use Pagination.


Resolution



Perform the following local-changes:
  1. Include the below flag in the UserWorkForm,

    pega.u.d.DISABLE_FLEX_RESIZE = true;
     
  2. Include Progressive Pagination and a Search field to search for the required data.

Published October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us