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Support Article

Performance degrades on scroll in IE due to OOTB controls



A custom control is used to display transactions in a grid. When using an out-of-the-box control, the Document Object Model (DOM) size increases and performance degrades when scrolling in the Internet Explorer 11 browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Use a custom control in a grid.
  2. Scroll up and down the screen in the Internet Explorer 11 browser.

Root Cause

A software use or operation error.

A custom JavaScript was invoked repeatedly.


Here’s the explanation for the reported behavior:

Optimize the design using a control such as formatted text which utilizes lesser number of DIVs.

Published August 17, 2019 - Updated December 2, 2021

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