Support Article
Performance degrades on scroll in IE due to OOTB controls
SA-84688
Summary
A custom control is used to display transactions in a grid. When using an out-of-the-box control, the Document Object Model (DOM) size increases and performance degrades when scrolling in the Internet Explorer 11 browser.
Error Messages
Not Applicable
Steps to Reproduce
- Use a custom control in a grid.
- Scroll up and down the screen in the Internet Explorer 11 browser.
Root Cause
A software use or operation error.
A custom JavaScript was invoked repeatedly.
Resolution
Here’s the explanation for the reported behavior:
Optimize the design using a control such as formatted text which utilizes lesser number of DIVs.
Published August 17, 2019 - Updated December 2, 2021
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