Support Article
Performance degrades when running Distribution test
SA-51571
Summary
In the production system, running a Distribution test for an Outbound Marketing Campaign for a segment containing 500,000 users takes more than five hours. However, in the Acceptance test with a comparable segment, the Distribution test runs for 20 minutes.
Set the Marketing setting to enable partitioning to True (Data Partitioning on PartitionKey is always set to value 1).
Error Messages
Not Applicable
Steps to Reproduce
Run the same campaign in two different systems.
Root Cause
The history table size was checked.
Query select count(*) from PR_DATA_IH_FACT:
Production system: 17 153 741 rows
Acceptance system: 344 060 rows
A lot of time was spent on the Interaction History Shape. The Interaction History table was larger in production. As a result, campaign runs took a long time to complete.
Resolution
As a local-change, enable partitioning to distribute the campaign run.
Tags:
Published October 6, 2018 - Updated December 2, 2021
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