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Performance degrades while using the Pega Outlook plug-in



Performance degrades on fetching the contacts related information while using the Pega Outlook plug-in.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Install Pega Outlook plug-in
  2. Log in to Pega application from the add-in tab
  3. Select an email received from an existing contact in Pega

Root Cause

The Outlook plug-in runs a D_GetContacts data page which internally runs a report definition.
This report definition has a property .EMAILUNIQUEID which is not optimized.
Hence the query to fetch the value from the BLOB column fails.


Perform the following local-change:

Optimize the . EMAILUNIQUEID property and run the use case.

Published January 17, 2018 - Updated December 2, 2021

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