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Support Article

Performance issue on automating Internet Explorer application

SA-104461

Summary



Performance issue occurs on a page while automating the Internet Explorer (IE) application.


Error Messages

Not Applicable


Steps to Reproduce

  1. Launch an application through Bot got to the History page of the Oasis application manually. It loads in 10 seconds
  2. Click an option on the page 


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



This issue is addressed in the Robotic Automation Runtime 19.1.33.0 patch release. This version contains the fix which disables the Hook Create element by default.

 

Suggest Edit

Published April 16, 2020 - Updated December 2, 2021

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