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Support Article

performance issue with report definition (Rule Resolution issue)

SA-16994

Summary



There is a performance issue with the report definition(RD).
The Rule Resolution query is timing out in the postgres DB.


Error Messages



RD times out.


Steps to Reproduce



1.Launh a portal go to the dashboard.
2.Click on the dashboard icon.
3.Click on Add widgets button.
We could observe that it no data populated.


Root Cause



DB parameter “ enable_material” has to be set to OFF in postgres.conf file. 
Need tp update  the code to enable a postgres related setting prior to query execution (and they would be reset once query executes)

Resolution



HFix-24843 resolves the issue.

 

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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