Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

PerformFlowAction fails to advance dependent case



PerformFlowAction fails to advance dependent case when case dependency is just fulfilled from the dependent case. However, it stays at Wait shape indefinitely. The system does not attempt to resume the flow.

Error Messages

Audit: Dependency was evaluated, but not completed

Steps to Reproduce


Root Cause

A defect in Pegasystems’ code or rules. The agent activity runs in between work object, Save and work object, Commit. However, a work object from data base is picked. Hence, an incorrect status displays and the dependency does not get fulfilled. 


Apply HFix-51668.


Published July 22, 2020 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us