Support Article
PerformFlowAction fails to advance dependent case
SA-81995
Summary
PerformFlowAction fails to advance dependent case when case dependency is just fulfilled from the dependent case. However, it stays at Wait shape indefinitely. The system does not attempt to resume the flow.
Error Messages
Audit: Dependency was evaluated, but not completed
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules. The agent activity runs in between work object, Save and work object, Commit. However, a work object from data base is picked. Hence, an incorrect status displays and the dependency does not get fulfilled.
Resolution
Apply HFix-51668.
Published July 22, 2020 - Updated October 8, 2020
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