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Support Article

Performing Move up or Move down operation removes the groups

SA-57880

Summary



In waterfall segments, performing Move up or Move down operation on groups, removes the existing groups. This occurs when the segment has more than 20 groups.


Error Messages



A group with empty criteria cannot be saved



Steps to Reproduce

  1. Create a segment which has more than 20 criteria group. After 10 groups in the Set, every subsequent addition of group is created as Group 11 
  2. Move up or Move down the group
  3. Add another group and Move up or Move down the group by one level. The Group 11 which was moved up, is removed
     

Root Cause



Each group on a segment that is added after Group 10 is added with the group ID of 10. This updates the incorrect group, as updates rely on the unique group ID.



Resolution



Apply HFix-44008.


 

Published July 23, 2018 - Updated December 2, 2021

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