Support Article
Perfstat numbers for services increased significantly
SA-26788
Summary
A systems administrator has observed that Performance Statistics values for Services appear distorted - the values appear to have increased significantly relative to actual observed performance.
Error Messages
No error messages on screen; no applicable error messages were found in the Pega logfile.
Steps to Reproduce
Retrieve and evaluate performance statistics values after servicing incoming requests via the SERVICE- operations.
Root Cause
A bug has been identified in the Process Commander code. This bug appears to cause Performance Statistics to not be purged between SERVICE interactions.
As a result, the statistics are inflated.
Resolution
Apply HFix-29041.
Published August 23, 2016 - Updated October 8, 2020
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