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Support Article

Pick list icon is not working from keyboard on summary view UI



When user tries to open the list of available values with select icon of the Summary view(using the keyboard), the icon does not work and does not show any list of values.

Error Messages

No error message.

Steps to Reproduce

1. Create a summary view with few fields as "Values Only" in the 'Configure' section.
2. Run the Summary view, go to the select icon of any field using keyboard "tab" and hit enter button.
3. No action performed and user will not be shown the list of values.

Root Cause

- User is trying to clicking on pick list icon for DateTime/Time/Date field.
- Enter form is being submitted and screen is refreshed but for other fields (ex: Text) fields pick list pop up appears.
- On checking the DOM for dateTime/Date/Time fields only OnClick event is being fired.
- While testing for text fields, OnKeyPress event along with OnClick event are being fired.

On clicking the pick list icon from Mouse the list is opening as expected. Can observe reported behaviour only while using keyboard.


Apply HFix-24457.

Published January 31, 2016 - Updated October 8, 2020

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