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Support Article

PMF SmartBPM refresh button not working



Within the SmartBPM (Business Project Management) projects, the refresh button does not work. If user A has the project opened, and it is updated by user B, when user A refreshes the project, the updated tasks are not reflected.

Error Messages


Steps to Reproduce

  1. User A has the project opened
  2. User B updates the project
  3. User A refreshes the project

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.   For BPM style projects, the activity rule for updating the grid contents is only called when the grid is first opened.


Project Management Framework 7.1.1 will re-populate the grid when the refresh button is clicked.

Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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