Support Article

Poor SOAP connector performance



User is requesting to port HFix-23421 to Pega 7.1.9 in order to address poor SOAP connector performance.

Error Messages

Not Applicable

Steps to Reproduce

Create and run a Connect-SOAP rule.

Root Cause

A defect in Pegasystems’ code or rules. It was observed that Axis2 ServiceClient constructor was taking a long time to initialize and the Axis2-Default.xml file, which is the configuration file, is not cached and is built and parsed each time, adding to the overhead. 


Apply HFix-28657.


Published July 29, 2016 - Updated August 10, 2016

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