Support Article

Pop up is going to the right side



When the user double clicks on a grid, a pop up Modal window is opened displaying the information.

The issue is that the window that is popped up is going to the right side of the screen hence is not displayed completely and the user has to drag it to bring it to the center to view the complete details.

This issue is observed only in Firefox browser.

Error Messages

No error message.

Steps to Reproduce

1. Create a repeat grid with configuration Double click to open LocalAction Action.
2. Make sure that modal dialog section has huge data.
3. Double click on grid row most frequently to open the local action.

Root Cause

A software use or operation error.

The root cause of the behavior is masking of the modal dialog. Masking takes the width parameter of the old window, hence width was set as 3393px.

So, the modal dialog left attribute is set to 726px. As per left attribute modal dialog is moved to right.


Perform the following local-change:

Add the below code snippet the modal dialog section:

<style> @-moz-document url-prefix() {#modaldialog_c{left:228px !important;}} </style>


Published October 3, 2016 - Updated October 14, 2016

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