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Support Article

Pop up Window is not getting closed on click of okay button



The WhereAmI control and Ok  button do not work in the pyDisplayStages section.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section and configure the pyWhereAmIButtonWithIcon control or AssignmentStatusWhereAmI control.
  2. Click the Where am I icon.
  3. In the pop window, click the Ok button. The modal window does not close.

Root Cause

A defect in Pegasystems’ code or rules.
In pyDisplayStages, the Ok button did not have the visibility condition.


Perform the following local-change: 
  1. Navigate to the pyDisplayStages section.
  2. Add the below Visibility expression for the dynamic layout containing the Ok button.


Published January 9, 2019 - Updated October 8, 2020

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