Portal not working on tablet and mobile
SummaryPega interaction portal is not working in tablet and mobile as expected Pega Customer Service (CS) 7.22.
Error MessagesNot applicable
Steps to ReproduceLaunch interaction portal from tablet or Mobile.
Root CauseA defect in Pegasystems’ code or rules.
In CS application CPMInteractionPortal section is circumstanced in case if CPMPortalType is viewed on 'Mobile' however there is not the case with CELS application.
Note: HFix-34765 is a prerequisite of HFix-34679.
Published June 1, 2017 - Updated June 19, 2017