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Support Article

Portals display incorrectly in IE9 standards mode

SA-14367

Summary



Portals displayed through Pega Web Mashup are not rendered correctly in IE9 standards mode.
 

Error Messages



Not Applicable


Steps to Reproduce



Open Agent portal through Pega Web Mashup in IE9 forced to standards mode.


Root Cause



PRPC 6.3 SP1 portals are not standards mode compliant. Accessing portal through standard mode is not supported until Pega 7.

Resolution



IE should be used in Quirks mode when accessing Pega 6 portals.

Add the following into the HTML header of parent page. So that IE forces the page to render in compatible mode.

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8" >
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Published October 1, 2015 - Updated October 8, 2020

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