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Support Article

Positioning of arrow mark to the current selection fails

SA-12475

Summary



In the Classic navigation, while on interaction driver screen, on selecting any intent from left to right, the selection arrow does not point to the newly selected intent,it still displays on wrap-up (which was selected by default at the start). Now when another intent is added from left to right, the arrow apperas for the intent as well as for the wrapup.
 

Error Messages



Not Applicable


Steps to Reproduce



1. Open an Interaction in Classic navigation.
2. Select any intent from left to right, the selection arrow does not point to the newly selected intent, it still displays on wrap-up (which was selected by default at the start).
3. Now add another intent from left to right, the arrow comes for the intent as well as for the wrapup.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. Issue was found in webwb CAintent.js file in PegaInsureCPM layer.

Resolution



This issue is resolved by HFix-22950.

Published July 29, 2015 - Updated December 2, 2021

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