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Support Article

Pre-upgrade environment scanner cannot find Pega 7.2.2 media



If user runs the pre-upgrade environment scanner using the Pega 7.2.2 media, it fails with the below error.

Error Messages

Installation media directory not available

Steps to Reproduce

Run pre-upgrade environment scanner on Pega 7.2.2.

Root Cause

A defect in Pegasystems’ code or rules, the scanner looks for the folder {media root}\manifest\assembly, which no longer exists in Pega 7.2.2.


A new version of the pre-upgrade environment scanner has been posted on the Pega Exchange which resolves the issue for Pega 7.2.2.

Published July 3, 2017 - Updated October 8, 2020

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