Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Pre-upgrade environment scanner cannot find Pega 7.2.2 media

SA-38225

Summary



If user runs the pre-upgrade environment scanner using the Pega 7.2.2 media, it fails with the below error.


Error Messages



Installation media directory not available


Steps to Reproduce



Run pre-upgrade environment scanner on Pega 7.2.2.


Root Cause



A defect in Pegasystems’ code or rules, the scanner looks for the folder {media root}\manifest\assembly, which no longer exists in Pega 7.2.2.

Resolution



A new version of the pre-upgrade environment scanner has been posted on the Pega Exchange which resolves the issue for Pega 7.2.2.
Suggest Edit

Published July 3, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us