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Support Article

Previously installed Hot-fix causing issues in production



After installing HFix-20276 (DL-39930- 45 hot-fixes in this DL), there is NullPointerException while opening few cases in Pega application.

Error Messages

Caused by: java.lang.NullPointerException


Steps to Reproduce

Try to open some of work objects fails through user portal.

Root Cause

A defect in Pegasystems’ code or rules. 


Apply HFix-24979.

Published January 31, 2016 - Updated October 8, 2020

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