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Support Article

Print PDF functionality does not work

SA-71523

Summary


 

Print PDF functionality does not work post upgrading to Pega 7.3.


Error Messages


 

Not Applicable

 

Steps to Reproduce


 

1. Create a harness with the content to be printed
2. Use an activity to generate stream and use Send to File

 

Root Cause



An issue in the custom application code or rules. The layout styles in the harness were passed incorrectly to the PDF.

Resolution



Perform the following local-change: 
  1. Add a dynamic container to a section
  2. Invoke the harness
  3. Pass the section to the pxCreatePDF method as a parameter in the activity

Published April 4, 2019 - Updated October 8, 2020

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