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Support Article

Print preview displays 'Loading label text' on top of document

SA-58059

Summary



Print preview displays 'Loading label text' on top of the document.


Error Messages



Not Applicable.


Steps to Reproduce

  1. In a section include a Print icon
  2. Configure an action set on the icon to launch a harness
  3. Refer the harness that has the content to print
  4. Run the case and click the Print icon


Root Cause



The window.print() method is triggered even before the complete content is loaded from the section. Hence, it displays as 'loading'.


Resolution

Perform the following local-change:

Replace 'window.print();' method with 'window.setTimeout("window.print()", 500);'  in the Harness_Print.js file. This ensures the print preview to loads after all the content is loaded in the section popup.

 

 

Tags:

Pega Platform 7.2 Pega Platform Platform User Experience

Published August 19, 2019 - Updated October 8, 2020

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