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prlog4j2 format does not allow the filename to be generated



When combining PegaRULES and PegaBIX logs to a single document, Business Intelligence Exchange (BIX) overwrites the existing rules logs each time an extract starts.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

This design is not recommended since it may cause performance issues and issues in readability during debugging.
Additionally, Log4j2 does not support multiple appenders from entering the same file for file locking and synchronization problems. Hence, this caused the BIX logs to overwrite the PegaRULES logs.


Perform the following local-change:
  1. Comment out or remove the RollingRandomAccessFile appender for BIX.
  2. Use a single appender for Pega and BIX.
  3. Modify the Logger section for each BIX logger to refer to the Pega appender such that they are written in the same file.

    For example,

    <Logger name="" additivity="false" level="info">
    <AppenderRef ref="PEGA"/>

Published August 15, 2019 - Updated October 8, 2020

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