Support Article
Problem encountered retrieving RulesetContext object
SA-26083
Summary
Updating a coverage using update functionality throws an error, and Update Coverage functionality does not work.
Error Messages
.RuleFormData: Problem encountered retrieving RulesetContext object. No validation can be performed. .RuleFormData.pyLabel:Enter a short Description.
Steps to Reproduce
- Launch Product Manager.
- Navigate to Product Component.
- Navigate to Coverage tab.
- Open a case, which does not have Limits and Excess.
- Click Update Coverage, and select Overwrite this rule. Fill the mandatory details and then submit.
- Enable Include Limits check box or Include Excess check box.
- Click Create.
Root Cause
A defect is identified in LimitsText section.
pyDefault data transform configured in the middle of the flow caused the issue. pyDeafult data transform calls the super-class data transform, which blanks pyRuleset and pyLabel. Validation fails on clicking Create because pyRuleset and pyLabel are blank.
Resolution
Perform the following local-change:
- Save As pyDefault data transform.
- Clear the check box to call the super-class data transform.
- Call the created data transform in the LimitsText section.
Published December 2, 2021
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