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Support Article

Problem executing pzAssemblePreprocess - NullPointerException

SA-69345

Summary



The application is configured to send emails to users to complete a survey. NullPointerException occurs when a user clicks the link to complete the survey.


Error Messages



pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYHEAD java.lang.NullPointerException */

pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYRESULTS1 java.lang.NullPointerException */



Steps to Reproduce



Create a correspondence rule with icons to click. The icons will call an activity through the Pega Web Mashup URL.


Root Cause



When the rules were imported, a ruleset version which contained rules used by survey sections was missing. Hence, the survey sections were assembled incorrectly.


Resolution



Perform the following local-change:
  1. Add the missing ruleset version.
  2. Perform a Revalidate and Save the survey section rules.
Suggest Edit

Published January 8, 2019 - Updated October 8, 2020

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