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Support Article

Problem with Implementing SAML with ADFS 3.0

SA-21477

Summary



While implementing SAML authentication using ADFS 3.0, an exception is thrown.


Error Messages



Unable to process SAML 2 Authentication response : No attribute statements found in the SAML Response, Unable to deduce an operator record for further processing


Steps to Reproduce



Login using SSO Url;
https://<host>/prweb/<context>


Root Cause

A defect or configuration issue in the operating environment.


Resolution



Set up ADFS using UserPrincipalName (UPN) and add the Mapping in the SAML AuthService:
 

Attibute Name : http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn
Property Name: .pyUserIdentifier

Suggest Edit

Published April 1, 2016 - Updated October 8, 2020

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