Support Article
Problem with Implementing SAML with ADFS 3.0
SA-21477
Summary
While implementing SAML authentication using ADFS 3.0, an exception is thrown.
Error Messages
Unable to process SAML 2 Authentication response : No attribute statements found in the SAML Response, Unable to deduce an operator record for further processing
Steps to Reproduce
Login using SSO Url;
https://<host>/prweb/<context>
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Set up ADFS using UserPrincipalName (UPN) and add the Mapping in the SAML AuthService:
Attibute Name : http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn
Property Name: .pyUserIdentifier
Published April 1, 2016 - Updated October 8, 2020
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