Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Problem invoking function error on switching applications

SA-39098

Summary



Error on switching between applications in the Developer portal.


Error Messages


Display Error
Action that failed:-For class:Data-Portal-Currrent operator:CSFSysAdmin
Object key:-Read/Write:true
Error message: Problem invoking function: pega_processengine_workutilities.pzHasAccessToWorkPool--(String), Undefined class "Temp-514842241"



Steps to Reproduce



1. Launch the Interaction portal
2. Search and open a contact
3. From the Designer Studio, switch to a different application
4. Switch to Pega Customer Service for Financial Services (CSFS) sample application and launch the Interaction portal.
5. The opened contact is displayed incorrectly
6. Switch between the Home page and the Customer Service Composite view (360 view) page



Root Cause



The property pyWorkPage.Contact.TargetContactId, used in the D_NBAContainer datapage refresh, was unavailable when an interaction was created.



Resolution



Apply HFix-34002

Published August 18, 2017 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us