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Support Article

Problem invoking function error on switching applications



Error on switching between applications in the Developer portal.

Error Messages

Display Error
Action that failed:-For class:Data-Portal-Currrent operator:CSFSysAdmin
Object key:-Read/Write:true
Error message: Problem invoking function: pega_processengine_workutilities.pzHasAccessToWorkPool--(String), Undefined class "Temp-514842241"

Steps to Reproduce

1. Launch the Interaction portal
2. Search and open a contact
3. From the Designer Studio, switch to a different application
4. Switch to Pega Customer Service for Financial Services (CSFS) sample application and launch the Interaction portal.
5. The opened contact is displayed incorrectly
6. Switch between the Home page and the Customer Service Composite view (360 view) page

Root Cause

The property pyWorkPage.Contact.TargetContactId, used in the D_NBAContainer datapage refresh, was unavailable when an interaction was created.


Apply HFix-34002

Published August 18, 2017 - Updated December 2, 2021

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