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Support Article

Procedure to remove unnecessary tooltip on RichTextEditor



In Pega 7.1.8, when focus is on the Advanced Rich Text Editor (RTE), a tooltip which states, 'This is a rich text editor control', displays.

Error Messages

Not Applicable

Steps to Reproduce

Open or check the out-of-the-box Advanced RTE from the UI Gallery and hover the mouse.

Root Cause

The HTML code for RTE is generated by the pzGenerateRichTextEditor Rule Utility Function (RUF), which hardcoded the the RTE Title. The Title is used to display the tooltip.
In Pega 7.1.7, the Title is not added in the generated HTML code. The Title attribute is used on the RTE for the screen reader (JAWS). Hence, the application displayed the tooltip for the Title attribute.


Perform the following local-change:
  1. Create a field value for pyCaption and title, 'This is a rich text editor control'.
  2. Add the translated value as '&nbsp' (HTML non-breaking space character).
  3. Resave the section containing the RTE.

Published December 28, 2018 - Updated October 8, 2020

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