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Support Article

Procedure to send SMS from NBAA 7.12

SA-9876

Summary



Requirement to send single outbound SMS from Pega7 (DSM/NBAA 7.12) to the SMS Gateway.
User requires to know any default Pega provided activity for this to which one can send parameters and/or configure the activity. Otherwise, user has requested an alternative approach from Pega.

Resolution



Use SMS treatment for sending test SMS for verification.

 
The Outbound SMS landing page lists various Outbound SMS accounts that are configured in the system.
This landing page is accessible through: NextBestActionStudio> Channels> SMS>Outbound SMS
.
If Outbound SMS account is not configured, refer to the section “Configuring an Outbound SMS Account” in the NBAM 7.12 user guide. Refer the section "Testing the SMS Treatment" in the in the NBAM 7.12 user guide. SMS Test connectivity is purely for connection test and not for sending SMS.
 
Access this NBAM 7.12 user guide on PDN:
https://pdn.pega.com/documents/next-best-action-marketing-712-user-guide

Published June 2, 2015 - Updated October 8, 2020

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