Support Article
Product rule stops working on adding History classes
KCP-191
Summary
User creates a Product rule to extract work objects and their respective data from various tables like Assignment, History, Notes etc. The rule works correctly and the data instances display in the Preview as expected. However, the Product rule stops working on adding the History classes. An error message displays on the Tracer.
Error Messages
Can't use property "pyRuleSet".
Steps to Reproduce
- Add History, Notes, and Location Details classes which do not have a BLOB (Binary Large Object) column
- Click the Preview button in the Product rule
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
- Apply HFix-42630
- Apply HFix-64808
Tags:
Published December 2, 2021
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