Production server hangs with NullPointerExceptions
You are working in the application and experience significant slowness of the process. Eventually the system just hangs and does not respond at all.
Before the server becomes unavailable, a null pointer exception is seen in the logs:
10:15:35,268 [ PegaRULES-Batch-2] (Rule1.Link_Attachment) ERROR MyListener - Exception caught while evaluating when
Steps to Reproduce
The root cause of this problem is a defect in Pegasystems’ code/rules. Error in list handling under certain conditions.
This issue is resolved by hotfix item HFix-21794.
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