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Support Article

Program shows Running status even with execution in logs



Users have a scenario where they get an exception in the Outbound Program execution however this exception does not get propagated to the User Interface. The Program status is shown as Running in the Pega Marketing portal. This basically means that the business users have no idea whether the Program is running or not.

The issue with the exception handling it is not propagated to the Program Execution activity and the status of the Program is not appropriately updated.

Error Messages

Caused by SQL Problems.
Problem #1, SQLState 42000, Error code 1792: java.sql.SQLSyntaxErrorException: ORA-01792: maximum number of columns in a table or view is 1000

Steps to Reproduce

Run a Marketing Program, with SR Properties generated were more than 1000 for the Batch Output table.

Root Cause

Reported exception was occurred due to ORA-01792 which basically is a 1000 column limit in Oracle while generating the Batch Output table. This exception does not propagate to the User Interface and this has been identified as issue with the product.


Apply HFix-29420 for address the reported behaviour.
Note that HFix-28198 is a pre-requisite and must be applied before applying HFix-29420.

Published August 23, 2017 - Updated December 2, 2021

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