Properties are not populated in history class instances
pyTaskStatus and pyTaskStatusInfo properties are not populated in history instances with Pega Customer Service 7.21.
Steps to Reproduce
Resolve any intent, it will simultaneously create some history instances.
History-Add method calls PegaProComUtilities.AddHistory RUF.
If the Rule-Utility-Function (RUF) in PRPC 6 and Pega 7 are compared, these properties are not being populated in Pega 7.
Set the properties in the extension activity, Work-.pyAddWorkHistoryDefaults which will be called from Assign-.AddWorkHistory, when the assignment is being processed.
Published July 5, 2017 - Updated December 2, 2021
Was this useful?
0% found this useful
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.