Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Properties dialog for XML Stream/Parse XML are not opening

SA-6765

Summary



Properties dialog for any element in XML Stream/Parse XML are not opening when clicked.
This happens only on IE-11.


Error Messages



Not Applicable

Steps to Reproduce



1) Open any OOTB XML Stream/Parse XMl rule which has tree structure. Ex: getObjectByPath XML Stream rule.
2) Click/Double Click a child element.
3) Nothing happens.

Expected behavior is attributes dialog will be opened.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

Parse XML/Stream XML are form based rules till ml6. They are converted to harness based in Pega 7.1.7, As this is fixed in Latest release and issue is only for developers, no HFix can be provided


Resolution



This issue is resolved through the following local change: 

To handle the case in Pega 7.1.5, we would recommend to,
1) Use a lower version of IE. Ex: IE-8.
2) Un-check Auto-generated XML? Check box and edit the source accordingly.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us