Support Article

Property Label in add reports screen are not localized



Property labels in Add reports screen are not localized.

Error Messages

Not Applicable

Steps to Reproduce

  1. Start Case Manager portal.
  2. Navigate to Reports. 
  3. Click Create a new report.
  4. Observe that the property labels are not localized.

Root Cause

The field value did not have localized text. The text was in English. This particular field (Contact Channel) was not localized because the value was "Contact Channel " with the trailing space. Field value should not begin or end with spaces.


  1. Update the field value with Japanese text.
  2. Apply HFix-31451.

Published January 11, 2017 - Updated January 25, 2017

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