Support Article

Property Optimization wizard is not working

SA-34085

Summary



Whenever user clicks on Optimize for Reporting option of the property, screen freezes and will display the below error message on screen after sometime.


Error Messages



On UI Screen:

A processing error has occurred
Object key Error Message <%= StringUtils.decodeCrossOSString(Param.pyErrorM


In Tracer:

(Data-Party-Operator)PropertyInfo-EditValidatepyEmail1ValidEmailAddress


Steps to Reproduce



1. Right click on a property.
2. Click on Optimize for Reporting.



Root Cause



An issue in the custom application code or rules.

Running tracer on the operation showed a failure of the ValidEmailAddress edit validate rule on property .pyEmail1. pyEmail1 property will hold the operator email address and the email address is incomplete.



Resolution



Perform the following local-change:

Enter the complete email address in the Operator record to resolve the issue.

Published February 23, 2017 - Updated March 8, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.