Support Article
Proposition changes does not get propagated to other nodes
SA-3219
Summary
Changes made to Propositions from one node were not getting propagated across other nodes in a cluster. Proposition landing page on other nodes does not show updated Propositions data.
Error Messages
NA
Steps to Reproduce
a. Change a property on the Proposition landing page on a PRPC.
b. Check the same property under Proposition landing page on other PRPC nodes in the cluster.
Root Cause
Lookup List Cache was not updated.
Resolution
Suggested user to clear Lookup List Cache (using SMA – ETier Static Content Management – Delete Lookup List Cache option) to see updated Propositions getting propagated to other nodes in cluster.
Published January 31, 2016 - Updated October 8, 2020
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