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Support Article

PRPC 717 Installation Issues



You are trying to install PRPC v7.1.7 on Tomcat 7.0.57 server.
The Application server is throwing some exceptions when starting and startup fails.

Error Messages

============ PegaRULES Bootstrap Configuration ============
Date: Thu Feb 05 14:12:46 IST 2015
Java Version: Sun Microsystems Inc. 1.6.0_38-ea
Configuration: file:/C:/prpc/apache-tomcat-7.0.57/webapps/prweb/WEB-INF/classes/
Database: Oracle Oracle Database 11g Enterprise Edition Release - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Driver: Oracle JDBC driver

(!) Unable to use given database configuration
(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Feb 5, 2015 2:12:46 PM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Error initializing PRAppLoader
java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(
at java.lang.ClassLoader.loadClass(
at com.pega.pegarules.internal.bootstrap.PRBootstrap.loadPhase2BootstrapClass(PRBootstra

Steps to Reproduce


Root Cause

The root cause of this problem is a defect in customer application code/rules.

There is a capitalization issue in the context.xml file.
The type for the three environment settings should be "java.lang.String" (upper case S) while the current settings are "java.lang.string" (lower case s).


The capitalization of the type specification was corrected and resolved the issue.

Published January 31, 2016 - Updated October 8, 2020

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