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Support Article

PRPC Service HTTP calls are failing



User is able to see that Service HTTP calls are failing. From the logs Error  'Service page lookup failed' is seen in the log file.

Error Messages

2015-04-19 08:44:37,364 [ WebContainer : 13] [ STANDARD] [ ] ( ERROR hostname |<IP Address>|HTTP|<package>|<class>|<method>- HTTP service [package][Class][Method] failed:Service page lookup Service page lookup failed
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(

Steps to Reproduce

  1. Access the Service HTTP using client application.
  2. Check the log file for error message.

Root Cause

 Verify whether the service is accessible using tools like 'SOAP UI'.


Incorrect access URL for the Service HTTP is used by the calling client application. After using the right URL for Service-HTTP, issue is resolved.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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